Who We Are

Highly qualified and motivated professionals

We specialise in providing Conflict Management/Personal Safety & Civil Investigative and Enforcement Training to corporate clients & public sector organisations.

We  provide courses to professionals in education, health, local and national government, and 3rd sector organisations.

We are different from our competitors in that all of our trainers have a background in the emergency services.

The credibility and realism our trainers bring to each training session ensures delegates obtain a quality of training not available outside of the emergency services. 

Managing Director

999 Training Services is operated under the direction of Leigh Ratti. Recently retired from South Wales Police, Leigh is amongst the most experienced and qualified police conflict management & personal safety instructors in the U.K.
Leigh's impressive credentials include previously being: 

  • Welsh Regional Lead in Police Personal Safety Training
  • South Wales Police Lead Personal Safety Trainer
  • Physical Training Instructor - Welsh Guards
  • Over 25 years training experience within the public sector

Operations Director 

Our team of qualified & experienced trainers are managed by our training director Rob Thomas. Rob has extensive training experience both within law enforcement, education, and the wider private sector. 
  • 20+ years as a police conflict management & personal safety trainer
  • Extensive experience in delivery of Security Industry Authority (SIA) training for door staff and security personnel 
  • Extensive teaching experience in primary, secondary and further education 
  • Experienced Initial Police Learning & Assessment Trainer. (DHEP, PCDA & Special Constable Development Program)


We can provide face to face classroom sessions, or deliver remote learning if preferred. Male and female instructors are available

"We pride ourselves on providing outstanding training & customer service in order to guarantee that all of our clients are 100% satisfied."




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